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PEACE OF MIND

“No matter whether our customer is a large corporate or a one owner operator, we offer the best service possible.”- Tony Lees - Product Support Director

  • World class engineers maintaining our main business aim ‘customer satisfaction’.
  • Fully trained and qualified engineers
  • You book, we do the rest.
NO HASSLE

AWARD WINNING

“One of our most recent achievements was being awarded number 1 for JCB service globally, we are extremely proud of this.”- Richard telfer - Managing Director

  • Awarded number 1 for JCB Service globally.
  • Our extensive and professional workforce of engineers maintain customer satisfaction.
WHO BETTER

OUR JOURNEY

“From the smallest dealer in the UK to now one of the largest in the world.”- Richard Telfer - Managing Director

  • Watling JCB was formed in 1976, run from 6 depots across the east if the country.
  • We are a UK & family company.
INFORMED

JCB TELEMATICS SYSTEM - LIVELINK

“It’s crucial to Watling JCB, that we offer the best customer service possible. We’ve achieved this by investing in people, premises, vehicles & technology.”- Tony Lees - Product Support Director

  • JCB Livelink is fitted as standard across the majority of new JCB machines delivered to our customers.
  • JCB Livelink allows our team to diagnose an issue or fault with your machine remotely via a laptop, smart phone or tablet, meaning we have a fix to your machine ASAP in order to minimise downtime.
CONNECTED

OVER 100 ENGINEERS

“We currently have over 100 engineers who offer a 24/7 service to our customers”- Tony Lees - Product Support Director

  • All our engineer vans are tracked so we can offer the best response times possible.
  • We invest very hard in the systems and technologies to make our service team as efficient as they possibly can.
MACHINE

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